Privacy Policy

Privacy Policy for INIYA Clinic

Important Notice

This Privacy Policy explains how we obtain, use, and protect your personal data. It also outlines your rights under the law. Please read this policy carefully.

Introduction

We are INIYA Clinic, the controller of the personal data you provide to us. This policy explains how we handle your data and your rights regarding its use.

Personal Data We May Collect and Why

Contact Details: Name, email address, and phone number to respond to enquiries and provide services.
Correspondence: Additional data you provide via email, phone, or through our Site.
Survey Responses: Information from surveys for research purposes.
Transaction Details: Information related to transactions carried out through our Site.
Site Visits: Data on traffic, location, and other communication data during your visits.

Cookies

We use cookies to enhance your experience. Cookies are files stored on your device that help us remember you and your preferences. We use:

Essential Cookies: Necessary for Site functionality.
Analytics Cookies: To understand how users interact with our Site.
User Cookies: To remember your preferences.
Social Sharing Cookies: To enable content sharing on social networks.
Interest-Based Advertising Cookies: To show relevant adverts based on your interests.

How to Reject Cookies

You can refuse cookies by adjusting your browser settings. However, this may affect your ability to use certain parts of our Site.

How We Use Your Personal Data

Providing Services: To accept you as a customer and provide requested services.
Service Communications: To inform you about changes to our services or policies.
Direct Marketing: To send promotional offers, with your consent.
Tracking Usage: To improve your experience on our Site.
Customer Support: To respond to your questions and improve support.
Data Accuracy: To maintain and update our records.
Enquiries and Complaints: To handle your enquiries, complaints, and disputes.
Fraud Prevention: To comply with legal obligations and prevent fraud.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

Data Retention

We retain your personal data for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Your Rights

You have the following rights regarding your personal data:

Right to be Informed: Clear information about how we use your data.
Right of Access: Access to your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Transfer your data to another provider.
Right to Object: Object to data processing for legitimate business interests or direct marketing.
Right to Withdraw Consent: Withdraw consent for data processing at any time.
Right to Complain: Lodge a complaint with the Information Commissioner’s Office (ICO).

International Data Transfers

We may transfer your personal data outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data.

Legal Basis for Processing

We process your personal data based on your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate business interests.

Children’s Data

We do not knowingly collect personal data from children under the age of 16 without parental consent. If we learn that we have collected data from a child under 16 without parental consent, we will delete that data promptly.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

Changes to This Privacy Policy

This Privacy Policy was last updated on 19-07-2024. We may update it from time to time. Check it regularly to stay informed about how we protect your data.